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We purchased a new 42’ motorhome from Holiday World of Katy in mid-May, then took delivery in mid-June. That gave them a month to get it ready. We were provided a very cursory 30-40 minute walk-around with a technician, then handed the keys. No drive around the parking...
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Anonymous
Anonymous

Your assessment of their service is dead on

I didn't like
  • Customer service
#559028
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Holiday world of katy has had my new keystone Cougar 28rls for six weeks as of today for warranty work. Called last week, said they would let me know something. Yeah, right! As of now, They have had my Trailer twice as long as I have. Made the first payment with it in...
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Anonymous
Anonymous

I agree with everything your saying

Anonymous
Totally ***ed rv owner in mag

I know. Had mine in last year for repairs and they kept it two months for an insurance claim work. A$$ hats said part order back up with keystone. Called keystones VP of ow...

#433420
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